Project Research & Evaluation

How is This Project Being Evaluated?

A study has been created to explore the following questions:

• Has the FPH Patient Engagement Project improved patient-centred care at the BC FPH?
• What elements of patient-centred care exist or are missing in the BC FPH?
• What are the institutional and pragmatic barriers (and solutions) for moving toward a patient-centred care approach within the context of the BC FPH?
• What existing strengths can be leveraged for moving toward a patient-centred care approach at the BC FPH?

Data is being gathered (May 2011 to January 2012) through in-person interviews with patients, self-administered surveys with staff, and a review of clinical records and administrative databases.

The table below summarizes some of the standardized measures that are being administered in the patient interviews and staff surveys at baseline (T1) and 9-month follow-up (T2).

Table 1. Quantitative measures used in interviews and surveys.

Patients and staff are also being asked several open-ended questions pertaining to their understandings of, and experiences with, patient-centred care at the BC FPH.

For further information, please contact Dr. Jamie Livingston at [email protected].